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Operations Support
for Leaders Who Need
Structure, Clarity, and
Results

I help service providers, consultants, and nonprofit founders build operational systems that support growth, protect their time, and strengthen execution.

Helping You Master Your Time, Amplify
Your Impact, and Increase Your Revenue,

Without Burning Out

Running a mission-driven business requires more than vision.

It requires systems that work, processes that hold up under pressure, and operations that can support where you’re going next.Running a mission-driven business requires more than vision. It requires systems that work, processes that hold up under pressure, and operations that can support where you’re going next.

My work sits at the intersection of strategy, systems, and execution.
Whether you need focused operational clarity or ongoing management, support is tailored to your business stage and goals.
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The Empire Effect Agency is a premium business operations firm dedicated to helping faith-based women service providers and nonprofit founders.
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OPERATIONS INTENSIVE

A short-term, fixed-scope engagement designed for CEOs who need clarity fast and momentum. This is hands-on, practical work. We assess what’s happening behind the scenes, identify what matters most, and implement a small number of high-impact fixes.

What's Included:

  • Client Lifecycle Map Development

  • Priority Identification & Decision Support

  • 2-4 Quick Wins Implemented

Timeline:

Available in a 2-week or 3-week format, based on scope and complexity.

Area of Focus May Include:

  • Client Intake & Onboarding Workflow

  • Backend Organization

  • Communication & Handoff Improvements

  • Task and Calendar Alignment

  • Delegation & Responsibility Clarity

  • SOP Documentation

This is a fixed-scope engagement.

No system build or migrations included.

Ongoing operational needs may transition into Operations Management.

starting at

$1500

OPERATIONS CONSULTING

A strategic advisory engagement for leaders who want expert guidance without handing off execution. 

 

This work is centered on thinking clearly about how your business operates, pressure-testing decisions, and strengthening your operational foundation so you can move forward with confidence.

This Engagement is Best if You:

  • Have Internal Support or Prefer to DIY

  • Need Clarity Before Making Decisions

  • Want a Trusted Thought Partner to Guide Strategy

What Support Looks Like:

  • Operations Conversations

  • Operational Reviews

  • Practical Recommendations

  • Decision-Making Support

This Includes:

  • Strategic Operations Advising

  • Review of Workflows & Systems

  • Operational Decision Support

  • Strategic Planning Support

  • Prioritization Support

  • Ongoing Guidance & Insight

This is an advisory engagement only.

Implementation remains with your internal team.

*3-month commitment*

starting at

$2500/mo

STRATEGIC OPERATIONS

MANAGEMENT

This is a long-term operational support for CEOs who want consistent execution, accountability, and structure without managing the details themselves.

This Engagement is Best if You:

  • Are Past The Clarity Stage

  • Need Steady Support

  • Want Someone Owning Backend Execution & Coordinating Tasks, Systems, and People

Note: 

This includes both strategy and execution.

This Includes:

  • Weekly Task & Deliverable Oversight

  • Day-to-Day Operational Implementation

  • Project Coordination & Follow-Through

  • Team Coordination & Delegation Support

  • Backend Systems Maintenance & Refinement

  • SOP Development & Updates

  • Client Journey & Delivery Oversight

*3-month commitment*

starting at

$3000/mo

All services begin with an alignment call.

How It Works

Step 1:

Alignment Call

Schedule a free call to discuss your needs, goals, and challenges, and learn how I can best support your business.

Step 2:

Tailored Proposal

Receive a personalized proposal with package options designed to meet your unique needs and streamline your operations.

Step 3:

Get Clear &

Get Things Done

Sign your contract, complete payment, and let me handle the details while you focus on leading and making an impact.

Working with Ebony of The Empire Effect Agency was a dream come true.

Her curated strategic planning session was everything I needed to move from just vision to actionable steps for the new year. She had the brilliant ability to take my abstract ideas and big goals and streamline them into detailed steps even broken down by each quarter of the year! Her administrative acumen combined with her straightforward yet also witty personality truly made her a joy to work with! I would recommend every leader, executive, entrepreneur, any one who serves, manages, directs in any way to meet with her for any of the incredible sessions she offers, you will not regret it! I am so grateful to Ebony and the entire team at TEEA, my experience with her was truly life changing.

- PAIGE S.

Ebony was an absolute pleasure and a game-changer for my productivity and peace of mind.

Reliability and timeliness are two major qualities that Ebony consistently excelled in. Whether it was managing schedules, coordinating meetings, or handling urgent tasks, she executed everything with precision and efficiency. Ebony brought soo much expertise to the table. Her proficiency in operations, tech, and project management was invaluable. From streamlining processes to managing projects/clients, she demonstrated a level of competence that significantly contributed to the success of our projects.

- JASMINE K.

Working with Ebony and The Empire Effect Agency was such a pleasure.

 

I always knew that if I needed someone to strategize with I could call on her. She always had so many well thought out ideas and I could tell she put a lot of time into her responses. She's easily been one of the best hires I've made in business to date. I say this because a lot of service providers can implement, but Ebony always did more than that. She simply made my business better. 'Your Administrative Sidekick' is spot on and I'd recommend her to any business owners looking for an operational guru!

 

- JANEE T.

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Your Client Lifecycle Map

A clear visual that shows the six stages of the client journey, what each stage is responsible for, and common examples at every point.

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