Looking For An Administrative/Operational Secret Weapon? You're In The Right Place!
Frequently Asked Questions
OUR FAQs
At The Empire Effect Agency, we want to ensure that you have all the information you need to make an informed decision. Our FAQ page is a great place to start, but if you need more guidance, book a discovery call with us today. We are happy to assist you.
If you have questions that haven't been answered, please contact our team directly at hello@theempireeffectagency.com
1
How do I book services?
Ready to uplevel your business? Schedule a complimentary 20-minute discovery call with one of our team members. During this call, we'll get to know you, your business, and your unique needs so we can match you with the best service. Click here to book your discovery call today and select the best date and time that works best for you. We look forward to speaking with you soon!
2
What are your hours of operations?
The Empire Effect Agency is open Monday-Thursday from 10:00 AM - 4:00 PM EST. We are closed Friday-Sunday and on all federally reserved holidays. Please note that all meetings are scheduled in Eastern Standard Time. If you have any questions or concerns outside of our office hours, feel free to reach out to us via email and we will respond as soon as possible. Our clients can also reach us via Slack and/or Voxer.
3
Where is your office located?
As a fully remote virtual assistant agency, we do not have a physical office location. However, we are currently headquartered in the Atlanta Metropolitan area and have team members, globally.
4
How can I contact The Empire Effect Agency™️ team?
If you have any questions before getting started, please send us an email to hello@therempireeffectagency.com.
5
Can I cancel services at any time?
While we'd hate to see you go, we understand that situations can change. Our retainer services require a minimum 3-month commitment, and we do ask for 60-day notice, in writing, before canceling. Please keep in mind that we do not offer refunds for any reason. We recommend reviewing our services and FAQs, and scheduling a discovery call with us if you have any additional questions or concerns.