Canned email replies are predetermined responses to a frequently asked question. Having these replies programmed in your inbox tool is vital during launches because they increase efficiency which reduces response times and improves customer satisfaction. Please note, these are not the same as a generic autoresponder that lacks personalization. Canned replies can be detailed and personalized. Your canned reply should include a salutation/greeting as well as a closing. Be sure to use custom variables as needed
10 Canned Emails You Want to Have Set-Up For Your Next Launch
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